Executive
Administration of the Agency’s programs is accomplished through the Executive Office and eight departments. The Executive Director, who serves as secretary of the Board of Commissioners, is responsible to the Board for implementation of policy and the development and operation of all programs and projects of the Agency. Executive Office staff includes the executive director, chief operating officer and support staff, as well as general counsel and support staff.
- Dr. Troy D. White, Executive Director
- Candace Jamison, Chief Operating Officer
- Jamie Berry, Chief of Staff, jberry@nashville-mdha.org
- Will Choppin, General Counsel
Communications
The Communications Department is responsible for all internal and external outreach on behalf of the Agency. Staff manage media relations, messaging, branding, social media, newsletters, creative deliverables and all MDHA archives.
Community Development
The Community Development Department administers four U.S. Department of Housing and Urban Development (HUD) programs to benefit low- and moderate-income persons and areas: Community Development Block Grant (CDBG), HOME Investment Partnerships Program (HOME), Emergency Solutions Grant (ESG) and Housing Opportunities for Persons with AIDS (HOPWA). These funds are awarded annually and the priorities for the use of the funds are listed in the Consolidated Plan. Activities include assisting persons experiencing homelessness, rehabilitation of owner/occupied and rental units, affordable housing construction, infrastructure improvements, summer youth programs, fair housing outreach, microenterprise assistance and healthy food initiatives. The Department also serves as the lead agency for the Nashville Promise Zone (NPZ).
Finance
The Finance Department is responsible for sound management of the Agency’s resources, including the development of adequate budget practices, treasury management, accounting and internal controls to safeguard the assets of the Agency. This office also develops and executes an investments program for the Agency, maintains adequate accounting and payroll records, employee benefit programs and insurance coverage on the assets and operations of the Agency.
General Counsel
MDHA’s General Counsel and legal staff represent the Agency in court and manage Memorandums of Understanding (MOUs) with Metro Nashville, nonprofits and other partners. The department also handles public records requests submitted to the Agency.
Human Resources
The Human Resources Office manages staffing, training, performance management, the MDHA Total Rewards compensation and benefits package and conducts market salary studies for Agency careers.
Information Technology
The Information Technology (IT) Department is responsible for the Agency’s network, server, wireless communications (Wi-Fi), phone and PC hardware infrastructures, as well as licensing, access management and maintenance of software applications for core business functions including property management (Yardi/RentCafe), Microsoft Office 365, Adobe, DocuSign and more. The department also handles the Agency’s procurement efforts. Department staff provide IT support for all MDHA staff around Davidson County.
Planning and Development
The Planning and Development Department manages the implementation of development projects and oversee the financing and funding of those projects. Staff also coordinate resident engagement and community planning activities.
Property Management
The Property Management Department is responsible for the administration and normal routine maintenance of the Agency’s portfolio of more than 6,500 apartments. The overall portfolio consists of HUD subsidized, workforce and market-rate apartments, with many of the newer developments offering mixed-income housing. Additionally, the Department oversees a third-party vendor management service for 403 units. The Property Management Department is the largest Department in the Agency with nearly 250 staff.
Rental Assistance
The Rental Assistance Department administers the Section 8 Housing Choice Voucher Program, Project-Based Vouchers, Veterans Affairs Supportive Housing (VASH) program, Single Room Occupancy Program, Shelter Plus Care Program and Emergency Housing Vouchers. Through these programs, the Department assists nearly 8,000 families in Davidson County. In addition, the Department also employs Family Self-Sufficiency (FSS) coordinators, which provides incentives and support to participants in the program to help them reach their goals.
Resident Services
MDHA’s Resident Services Department consists of approximately 30 staff who manage the programming and resources available to the individuals and families we serve. These include the Family Self-Sufficiency program, Financial Freedom Workshops, community health initiatives and workforce development training. Employees are also responsible for building relationships with partners who can provide additional services.
Urban Development
The Urban Development Department oversees 11 redevelopment districts, manages Metro’s Tax Increment Financing (ITF) program and serves as a developer for the city. The department also manages the Payment in Lieu of Taxes (PILOT) program, which provides financial incentives for Low-Income Housing Tax Credit (LIHTC) developments that encourage new construction and substantial rehabilitation of affordable multi-family housing.
The department is also responsible for monitoring and compliance for the Agency’s service and construction contract activities, including new construction, modernization, development and approved Metro capital improvement projects. It’s also responsible for implementing, monitoring and enforcing the Agency’s Comprehensive Plan for Modernization, Diversity Business Enterprise (DBE) and Section 3 programs.