Resident Services

A little boy in a hoodie smiles through the opening of playground equipment.

MDHA’s Resident Services Department has about 30 team members who help connect residents with programs and resources that support their goals and well-being. Staff also work closely with community partners to bring additional services and opportunities to the people and families we serve.

Let Us Help You Reach Your Goals!

Whether you’re a beginner or you just need one last push to reach your goals, MDHA’s Resident Services Department is here to help you level up.

Find your level to see how MDHA can help:

Education

  • Level 1: Refresher
    • For those who have been out of school for a while and need assistance preparing for the HiSET exam to receive a High School Equivalency Diploma (GED).
  • Level 2: College Courses
    • For those who have completed high school or received a High School Equivalency Diploma (GED).
  • Level 3: Trade Schools & Certifications
    • For those who have a specialized educational interest or experience in a trade.

Employment

  • Level 1: Pre-employment Preparation
    • For those who have been out of the job market for a while and need help preparing to jump back in.
  • Level 2: Job Skills Improvement
    • For those who are underemployed and are looking to increase and improve their skills.

Homeownership

  • Level 1: Learning
  • Level 2: Goal Planning
    • For those who have completed the Homebuyers’ Club and are ready for the next step. May include participation in the Family Self-Sufficiency (FSS) program.
  • Level 3: Mortgage Pre-approval
    • For those looking to get approval for a mortgage and begin their home search.

Don’t wait to start your journey. If any of the programs or resources above could help you, please call or email the Resident Services Department team today!

Resident Services Information Line
MDHA VOICE Center
78 Lafayette St., Nashville, TN 37210
615-780-7056

Events in October 2026

Programs and Resources

Family Self-Sufficiency Program Open to MDHA Residents and Housing Choice Voucher Program Participants

The Family Self-Sufficiency (FSS) program promotes employment and economic growth for MDHA residents and voucher program participants.

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Work Readiness Program Open to Anyone

The MDHA Work Readiness Program helps individuals identify their barriers to work and advocate for their removal. This assistance can include driver’s license reinstatement services, expungement services, job opportunities and more.

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Financial Freedom Workshop Open to Anyone

The Financial Freedom Workshop teaches the tools of becoming successful and self-sufficient by understanding credit, increasing savings, managing money and more. Graduates may enroll in the Homebuyers’ Club.

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Job and Career Training Open to Anyone

MDHA staff and partners offer workforce development training, which includes career development plans, soft skills training, technical and skilled labor training and job/internship placement.

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Educational Opportunities Open to Anyone

MDHA is now accepting applicants for the HiSET Program. This program will help you prepare to take the HiSET Exam, which provides the opportunity to earn a high school equivalency diploma (GED).

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Nashville Strong Babies Program Open to Anyone

The Metro Public Health Department’s Nashville Strong Babies program provides case management services for pregnant, post-partum and parenting families.

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Resident Associations Open to MDHA Residents

Resident Associations are made up of MDHA residents who volunteer their time to organize events and resources for their neighbors. There are Resident Associations at 22 MDHA properties. Call the Resident Services Information Line to get involved or learn more.

Resident Opportunity and Self-Sufficiency Program Open to Sudekum Apartments Residents

Residents can get the support they need to build a brighter future with the Resident Opportunity and Self-Sufficiency (ROSS) program.

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